Voice response unit having robot conference capability on ports
US5754631A · kind A · utility
95Cited by
5References
14Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Sep 30, 1996 |
| Grant date | May 19, 1998 |
| Priority date | — |
| Expiry date | Sep 30, 2016 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q2213/13377
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A Voice Response Unit (VRU) 10 provides ports 12 to which communications devices 13 may be coupled. Two-way conversations between ports 12 are enabled by inter-port connections made by system bus 16 as controlled by distributed switch 15. Summation resources 25, permanently inserted in signal paths to and from ports 12, provide digital summers 33A, 33B and 33C that then permit signal processing resource 22 to be conferenced in on said two-way conversations without having to route signals through conference bridge resources.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.