Automatic callback system and method
US5784438A · kind A · utility
Assignee
Inventor
Key dates
| Filing date | Apr 9, 1997 |
| Grant date | Jul 21, 1998 |
| Priority date | — |
| Expiry date | Apr 9, 2017 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q2213/13405
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A system and method are disclosed for providing an automatic call-back when a calling party number encounters a ring-no-answer condition upon calling a called party number. An exemplary system includes: (1) a switching network having switches for routing telephone calls; (2) a signaling network coupling switches in the switching network to one another for routing a calling party number and a called party number associated with a telephone call; and (3) a platform coupled to the switching network. The platform stores a calling party number and a called party number received from the switching network corresponding to a telephone call in which the calling party number encountered a ring-no-answer condition and requested an automatic call-back. A processor in the platform detects a subsequent telephone call involving the called party number and, at the conclusion of the subsequent telephone call, initiates the automatic call-back to the calling party number. Upon completing the automatic call-back to the calling party number, the platform transmits a pre-recorded announcement to the calling party number via the switching network indicating that the platform will attempt to complete a …
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.