Call traffic based exception generating system
US5809491A · kind A · utility
18Cited by
4References
2Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Apr 10, 1996 |
| Grant date | Sep 15, 1998 |
| Priority date | — |
| Expiry date | Apr 10, 2016 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/36
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A system for generating an exception report for a particular problem based on call traffic. The system maintains a count of occurrences for that problem, happening within a sliding window of call traffic volume. When the count exceeds a threshold value, the system generates the exception report whereby appropriate action may be initiated to correct the problem.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.