Automated travel service management information system
US5832451A · kind A · utility
208Cited by
5References
22Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jan 23, 1996 |
| Grant date | Nov 3, 1998 |
| Priority date | — |
| Expiry date | Jan 23, 2016 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY10S707/99945
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A method (1000) of automatically managing travel service information is provided. The method generates a business entity profile and individual profile for customers (1004, 1006), and stores the information in a relational database. Customer reservation services information retrieved from all available sources is also stored in the same database (1010). Consequently, the customer reservation services information and the profile information is made available, simultaneously, for use by an agent in processing a customer's travel request (1013).
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.