Method and apparatus for establishing communications with a remote node on a switched network based on hypertext dialing information received from a packet network
US5838682A · kind A · utility
Assignee
Inventors
Key dates
| Filing date | Nov 28, 1995 |
| Grant date | Nov 17, 1998 |
| Priority date | — |
| Expiry date | Nov 28, 2015 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/42059
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
An Internet type access system includes an autodialer for automatically establishing communications with a merchant's facility over a switch network while maintaining Internet connectivity over a packet data network. The autodialer, in combination with the merchant's server, coordinates between the Internet session and the newly established switched connectivity, the session history from the prior Internet session being supplied to a sales representative receiving the autodialed call. The sales representative is provided with a terminal for controlling the merchant's server to push data to the client in response to the interactive session simultaneously conducted over the switched network.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.