Telephone polling method
US5838774A · kind A · utility
Assignee
Inventor
Key dates
| Filing date | Jul 1, 1996 |
| Grant date | Nov 17, 1998 |
| Priority date | — |
| Expiry date | Jul 1, 2016 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2242/22
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
In an intelligent switched telephone network, a telephone polling method is provided wherein a call made in response to a telephone based polling service is processed and disconnected without connection of the call to the subscriber of the polling service. A call received in the network and directed to a number associated with a telephone polling service has its identification information read and compared to entries in a database of subscriber information for a matching entry. The call is tabulated in the database as a response to the polling service poll or survey. If desired by the polling service subscriber, the calling party may be provided with a caller interaction program through which the calling party may select from a variety of responses. If desired, the calling party may be provided with a call termination announcement.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.