Computerized event-driven routing system and method for use in an order entry system

US5839117A · kind A · utility

Assignee

• Andersen Corporation · US

Inventors

• Paul Scott Cameron · Minneapolis, US
• John Charles Nash · Redwood City, US
• Robert Christopher Bloomer · Little Canada, US
• Robert E. Wollan · Windom, US
• Kelly Marie Kreutter · Minnetonka, US
• Melinda Ann Ahler Olmstead · Shoreview, US
• Dale Harry Renner · Edina, US
• Ryan Douglas Bourne · Eden Prairie, US
• Keith Michael Carnish · Minneapolis, US
• Dean R. Jones · Elyria, US

Key dates

• Filing date: Jan 6, 1997
• Grant date: Nov 17, 1998
• Expiry date: Jan 6, 2017

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q40/02
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A computerized system and method for providing event-driven routing to provide user assistance and marketing functions in an order entry system is provided. One or more user-initiated events capable of being recognized by the computer are defined, as are one or more application points. Each of the application points is associated with at least one of the user-initiated events. An action is assigned to each of the application points. The actions assigned to a particular application point are dynamically invoked upon initiation of the user-initiated event associated with that application point, so the user is provided with the action at a point during the placement of an order at which the action is needed.