Communications system using a central controller to control at least one network and agent system
US5848143A · kind A · utility
308Cited by
169References
51Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Nov 5, 1996 |
| Grant date | Dec 8, 1998 |
| Priority date | — |
| Expiry date | Nov 5, 2016 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q2213/13389
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A communications system and method for automatically making telephone routing decisions with "global authority" based upon information gathered in real time from the entire communications system and global optimization criteria. The present invention permits unified central control and management for the entire system.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.