Apparatus and method for managing telephony-based services
US5920618A · kind A · utility
Assignee
Inventors
Key dates
| Filing date | Nov 29, 1996 |
| Grant date | Jul 6, 1999 |
| Priority date | — |
| Expiry date | Nov 29, 2016 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q2213/13345
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
An apparatus and method are provided for managing the operation and interaction of one or more telephony-based services (such as AIN-based services). A feature interaction manager is utilized performing a predetermined decision process to determine which one of a customer's AIN services will be executed, and in what order the customer's AIN services will be initiated. The feature interaction manager may reside at a Service Control Point and may be executed whenever an AIN trigger is encountered at a switch based on a call request to establish communication with the customer. Once the last of the customer's services have completed execution, the feature interaction manager returns control to the switch encountering the AIN trigger for appropriate handling or routing of the call request.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.