Patent · US Expired

Method of recording the communication between a CPE and a SPCS/server

US5960062A · kind A · utility

5Cited by
4References
11Claims
0Family size

Assignee

Inventors

Key dates

Filing dateFeb 28, 1997
Grant dateSep 28, 1999
Priority date
Expiry dateFeb 28, 2017

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04Q1/45
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

A method of recording the bi-directional communication between a customer premises equipment (CPE) and a server of a stored program controlled system (SPCS) in an analog display services interface (ADSI) for facilitating the troubleshooting therein is disclosed. The present invention includes accessing the telephone set by a user, therefore initiating the communication between the telephone set and the server. After receiving an alerting signal from the server, the alerting signal and the corresponding received time of the alerting signal are recorded into a trace area in the telephone set. A first acknowledgment signal is sent to the server after the alerting signal is recognized, and the first acknowledgment signal is then recorded in the trace area. At least one message is sent from the server, and then the message, a start received time and an end received time of the message are recorded into the trace area and a message buffer. Finally, a second acknowledgment signal is sent to the server, and the second acknowledgment signal is then recorded in the trace area.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.