Methods and apparatus for language registration of prepaid, remote entry customer account
US6038292A · kind A · utility
Assignee
Inventor
Key dates
| Filing date | Nov 7, 1997 |
| Grant date | Mar 14, 2000 |
| Priority date | — |
| Expiry date | Nov 7, 2017 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M17/00
- WIPO fieldControl
- WIPO sectorInstruments
Abstract
An improved prepaid telephone card system is provided wherein a system center communicates to a calling party in the language spoken by the calling party. The system includes a system center which comprises an account database of prepaid accounts and a language library containing voice prompts and instructions in various languages. When the system center and the calling party are connected, the system center prompts the calling party in a plurality of languages to enter an account code; receives the account code from the calling party and determines if the account code is valid; accesses a database corresponding to the account code to determine if the calling party has previously set up a preferred language; presents to the calling party a plurality of languages available for selection as the preferred language; inputs from the calling party a selection of the preferred language and records the selection in the database; prompts the calling party, in the preferred language, for a destination telephone number of a desired party; and connects the calling party to the desired party.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.