Automated service upgrade offer acceptance system
US6112185A · kind A · utility
Assignee
Inventors
Key dates
| Filing date | Jun 30, 1997 |
| Grant date | Aug 29, 2000 |
| Priority date | — |
| Expiry date | Jun 30, 2017 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/025
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
An automated service upgrade offer acceptance system is provided for receiving (i) reservations for a selected category of assigned services, such as seating, and (ii) offers for upgraded services, such as an upgrade of an initially selected category of seating to a preferred seating category, from confirmed customers. The automated service upgrade acceptance system permits customers to submit offers for a number of upgraded services or upgrade offer items, including offers for an upgrade of an initial category of seating to a different seating category, including premium seats within a given category of seating, as well as other premium services, such as priority for special meals or drinks, priority for receipt of luggage upon deplaning, and discount companion tickets. The automated service upgrade acceptance system allows a customer to place a binding offer for an upgraded offer item, should the item become available. Offers for upgraded services can be accepted by the automated service upgrade acceptance system at any time during a seller-defined offer acceptance period, from the time of making a reservation, up to a predefined expiration period. The automated service upgrade a…
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.