Computer based process for strategy evaluation and optimization based on customer desired outcomes and predictive metrics
US6115691A · kind A · utility
Inventor
Key dates
| Filing date | Aug 27, 1999 |
| Grant date | Sep 5, 2000 |
| Priority date | — |
| Expiry date | Aug 27, 2019 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0203
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A computer program product for use with a computer system for providing a process for strategy evaluation and optimization, the computer program product comprising a computer-readable medium of instructions for directing a computer to evaluate data for optimizing strategic options including: (1) data storage for storing data relating to specific desired outcomes relating to a specific process for an identified customer set; (2) the data storage further storing data relating to metrics which predict the satisfaction of the desired outcomes; (3) data processing unit including computer program for quantifying the degree to which each of the metrics predict satisfaction of each of the customer desired outcomes; (4) input unit for defining strategic options, each of the strategic options designed to satisfy the customer desired outcomes; (5) data processing unit including computer program for quantifying the degree to which each of the strategic options satisfy the customer desired outcomes; (6) and evaluating a plurality of strategic options thus yielding a strategic option which best satisfies the customer desired outcomes.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.