System and method for accessing customer contact services over a network
US6115737A · kind A · utility
196Cited by
10References
14Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jul 24, 1996 |
| Grant date | Sep 5, 2000 |
| Priority date | — |
| Expiry date | Jul 24, 2016 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M7/12
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A customer contact services node/Internet gateway (CCSN/IG) connects a user to the services and to information from a provider via the Internet. The user can thereby get information about the services and can initiate service changes and can get user-specific information.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.