Service contract for managing service systems

US6148290A · kind A · utility

Assignee

• International Business Machines Corporation · US

Inventors

• Asit Dan · Babylon, US
• Francis Nicholas Parr · Croton-on-Hudson, US

Key dates

• Filing date: Sep 4, 1998
• Grant date: Nov 14, 2000
• Expiry date: Sep 4, 2018

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q30/016
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A service contract system for providing a service includes a communication network, a plurality of parties coupled to the communication network and a service contract specifying unambiguous rules of interaction for the parties during transactions for the service. A method for managing service transactions between a plurality of parties coupled to a communication network, includes the steps ofjointly developing a service contract having unambiguous rules of interaction between the plurality of parties regarding a service, registering the service contract in each of the plurality of parties and generating, from the service contract, enforcer modules consistent with the rules of interaction for managing transactions of the service.