Method of improving assistance to an operator during jam recovery in an item processing system
US6151132A · kind A · utility
Assignee
Inventors
Key dates
| Filing date | Oct 14, 1997 |
| Grant date | Nov 21, 2000 |
| Priority date | — |
| Expiry date | Oct 14, 2017 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q40/00
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Improved assistance is provided to an operator during jam recovery of an image-based financial document processing system used to process transaction items including debit and credit items. Information associated with a first group of transaction items is displayed after a jam condition has occurred to enable the operator to retrieve at least some of the transaction items of the first group of transaction items. Information associated with a second group of transaction items is displayed as the operator feeds transaction items from the second group of transaction items back into the system to reprocess these transaction items. The displayed information associated with the first group of transaction items and the displayed information associated with the second group of transaction items are compared to determine if a transaction item from the first group and a transaction item from the second group match. When a match is found, a determination is made as to which operations of the system, if any, have yet to be completed for the particular matched transaction item. Operations which have yet to be completed for the particular matched transaction item are selectively performed. When …
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.