Patent · US Expired

Method of updating a redundant service system while preserving transaction data in a database featuring on-line resynchronization

US6157932A · kind A · utility

41Cited by

3References

26Claims

0Family size

Assignee

Aspect Telecommunications Corporation · US

Inventors

Stieg R. Klein · San Jose, US
Michael Baker · Richmond, US

Key dates

Filing date	Jun 4, 1998
Grant date	Dec 5, 2000
Priority date	—
Expiry date	Jun 4, 2018

Classification

Technology area (CPC Y)Emerging Cross-Sectional Technologies
CPC primaryY10S707/99955
WIPO fieldComputer technology
WIPO sectorElectrical engineering

Abstract

A method and computer software product for updating a redundant transaction service system, wherein the redundant transaction service system includes a first transaction service device and a second transaction service device. The method comprises removing the first transaction service device from on-line service and installing new software on the first transaction service device. Next, a current database associated with the second transaction service device is transferred to the first transaction service device. The transferred current database is converted into a format associated with the new software. After the transfer and conversion of the current database, the first transaction service device is returned into on-line service.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.