Process for operating a high-speed printer or copying machine providing instructions in the event of a failure

US6185379A · kind A · utility

Assignee

• Oce Printing Systems GmbH · DE

Inventors

• Heinrich Lay · Töging, DE
• Volker Warbus · Oberhaching, DE
• Karola Scheidig · Pliening, DE

Key dates

• Filing date: Nov 1, 1999
• Grant date: Feb 6, 2001
• Expiry date: Nov 1, 2019

Classification

• Technology area (CPC B): Performing Operations; Transporting
• CPC primary: B41J29/46
• WIPO field: Textile and paper machines
• WIPO sector: Mechanical engineering

Abstract

In a printer or copier, error conditions are sensed. A determination is made as to whether the error condition is readily repairable by the user and if so, the display unit displays information on the error condition, including instructions for repairing the error condition. If, on the other hand, the error condition is determined to be repairable only by a skilled technician, the display unit displays only the instructions to contact the skilled technician.