Computer telephone system and method having a graphical user interface

US6192118A · kind A · utility

Assignee

• Davox Corporation · US

Inventors

• Jeanne A. Bayless · Plano, US
• William B. Black · McKinney, US
• Gary L. Brannick · Plano, US
• Gene W. Lee · Plano, US
• Lora M. Lloyd · Plano, US
• Larry P. Mason · Fairview, US
• Amy L. Mathis · Plano, US
• James E. Steenbergen · Los Gatos, US
• Mark R. Stoldt · Allen, US
• Garrett C. Young · Garland, US
• Gary C. Young · Visalia, US
• James E. Fissel · Arlington, US
• Robert W. Withers · Maryland Heights, US

Key dates

• Filing date: Apr 7, 1998
• Grant date: Feb 20, 2001
• Expiry date: Apr 7, 2018

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04M2250/60
• WIPO field: Telecommunications
• WIPO sector: Electrical engineering

Abstract

A telecommunications system (10) is provided that provides for telephone functions to be accessed through client computer system (14). A server computer system (16) provides telephony services, database services and access to E-mail, voice mail, video conferencing and facsimile systems. A graphical user interface 116 is presented to a user to allow the user to perform a large number of functions and to access databases of information associated with calling and called parties.