Patent · US Expired

Apparatus, program products and methods utilizing intelligent contact management

US6247043A · kind A · utility

268Cited by
4References
8Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJun 11, 1998
Grant dateJun 12, 2001
Priority date
Expiry dateJun 11, 2018

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06F16/335
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Apparatus, program products, and methods implement various intelligent contact management operations to improve the productivity of users of electronic messaging systems and the like. To perform an intelligent name lookup, for example, a subset of the users in a contact database that meet a predetermined search criteria is identified, and a favored user is selected therefrom based upon a predetermined affinity criteria. Also, the automated addition of new entries to a contact database is supported by accumulating the number of contacts between a first user and a second user, with a new entry associated with the second user added to the contact database associated with the first user in response to the number of contacts between the first and second users exceeding a predetermined threshold. The automated addressing of electronic messages is also supported by determining, in response to a first user addressing an electronic message to a second user, whether the second user is a member of an electronic messaging group that defines a plurality of member users, and if so, to address the electronic message to at least one additional member user in the electronic messaging group. The aut…

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.