Patent · US Expired

Intelligent user assistance facility for a software program

US6260035A · kind A · utility

127Cited by
22References
30Claims
0Family size

Assignee

Inventors

Key dates

Filing dateNov 20, 1998
Grant dateJul 10, 2001
Priority date
Expiry dateNov 20, 2018

Classification

  • Technology area (CPC Y)Emerging Cross-Sectional Technologies
  • CPC primaryY10S707/99943
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

A general event composing and monitoring system that allows high-level events to be created from combinations of low-level events. An event specification tool allows for rapid development of a general event processor that creates high-level events from combinations of user actions. The event system, in combination with a reasoning system, is able to monitor and perform inference about several classes of events for a variety of purposes. The various classes of events include the current context, the state of key data structures in a program, general sequences of user inputs, including actions with a mouse-controlled cursor while interacting with a graphical user interface, words typed in free-text queries for assistance, visual information about users, such as gaze and gesture information, and speech information. Additionally, a method is provided for building an intelligent user interface system by constructing a reasoning model to compute the probability of alternative user's intentions, goals, or informational needs through analysis of information about a user's actions, program state, and words. The intelligent user interface system monitors user interaction with a software appl…

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.