System and method for call handling
US6301350A · kind A · utility
Assignee
Inventors
Key dates
| Filing date | Jun 30, 1995 |
| Grant date | Oct 9, 2001 |
| Priority date | — |
| Expiry date | Jun 30, 2015 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2207/12
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
An automated system and method for call handling includes a signal generator such as an Intelligent Services Peripheral (ISP) for generating a call handling request signal representing selected parameters of a call. The signal is directed for receipt by an Integrated Service Control Point (ISCP) or other suitable AIN component which is provided in communication with or includes storage means for storing (a) a unique Service Number for each of a plurality of subscriber calling numbers, and (b) a corresponding Service Profile (call forwarding profile). Each call forwarding profile comprises a plurality of Destination Numbers each assigned a calling day, a calling time and a calling priority designation. The call handling request signal is processed at the ISCP to generate (a) a list of Destination Numbers to route the call to, and (b) a corresponding routing order for the day and time the call is placed. The call is sequentially routed to the selected Destination Numbers in accordance with their predetermined calling priority designations.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.