Patent · US Expired

Method for operating a high-performance printer or a copier with assistance given malfunctions

US6314249A · kind A · utility

10Cited by

9References

10Claims

0Family size

Assignee

Oce Printing Systems GmbH · DE

Inventors

Heinrich Lay · Töging, DE
Volker Warbus · Oberhaching, DE
Karola Scheidig · Pliening, DE

Key dates

Filing date	Nov 2, 2000
Grant date	Nov 6, 2001
Priority date	—
Expiry date	Nov 2, 2020

Classification

Technology area (CPC B)Performing Operations; Transporting
CPC primaryB41J29/46
WIPO fieldTextile and paper machines
WIPO sectorMechanical engineering

Abstract

A method for operating a printer or copier provides that error conditions are sensed utilizing monitoring units. A determination is made as to whether the error condition is readily repairable by the user and, if so, the display unit displays information on the error condition including instructions for repairing the error condition. If, on the other hand, the error condition is determined to be repairable only by a skilled technician, the display unit displays only the instructions to contact the skilled technician.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.