Telephony platform and method for providing enhanced communication services

US6320947A · kind A · utility

Assignees

• Satyam Enterprise Solutions Limited · IN
• In Touch Technologies Limited, A Company of British Virgin Islands · US

Inventors

• Simon James Joyce · Bangkok, TH
• Prafulla C. Gupta · Pagosa Springs, US
• Manohar Sitaram Vaidya · Hyderabad, IN
• Rajesh Alla · Hyderabad, IN
• Ashok K. Reddy · Kanchinakote, IN
• Sree Ayyala · Secunderabad, IN
• Richa Gupta · Kanchinakote, IN
• Alok Kaushal · Hyderabad, IN
• J.S. Verma · Hyderabad, IN
• Prasad Naganianeya Vara Undavalli · Hyderabad, IN
• Kondal Rao Nallajerla · Alpharetta, US
• Sivaramayya Bonajiri · Secunderabad, IN
• Krishna Mohan Sistla · Hyderabad, IN
• Amba G. · Hyderabad, IN
• Biswajit Sundar Ray · Secunderabad, IN
• Raghuram Govind · Hyderabad, IN
• Janaki Rama Raju · Hyderabad, IN
• K. Rao · Hyderabad, IN
• S. D. V. Ravi · Hyderabad, IN
• Ramkumar Mambakkam Kachapesvaran · Secunderabad, IN
• Surya Sekhar Lakshmi Velpuri · Hyderabad, IN
• Bhanumurthy Nallagonda · Hyderabad, IN

Key dates

• Filing date: Sep 14, 1999
• Grant date: Nov 20, 2001
• Expiry date: Sep 14, 2019

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04Q2213/13405
• WIPO field: Telecommunications
• WIPO sector: Electrical engineering

Abstract

An advanced intelligent communication system that provides subscriber-requested, advanced communication services through existing communication switches even in those circumstances in which the hardware communication switch is not configured to provide such communication services. The system supports the use of personal identification number access cards for use in fixed and mobile markets from any communication device located anywhere in the world and provides flexible call processing and switching services that deliver enhanced computer telephony capabilities utilizing standard communication equipment and operating systems.