Automatic routing and information system for telephonic services
US6385312B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 19, 1998 |
| Grant date | May 7, 2002 |
| Priority date | — |
| Expiry date | Jun 19, 2018 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY10S707/99943
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A system and method for automatically and seamlessly routing telephone calls across a telephone network. The system includes a telephone network interface box having a computer, a master file and client file stored in the computer. The master file is dynamically linked to the client file at routing time to produce a selected client location telephone number which is transmitted across the telephone network. In one embodiment, the system utilizes Automatic Number Identification to identify the calling party. The master file has a plurality of records having a telephone number and a spatial key and is updated frequently. The client file has a plurality of records having a spatial key and a client telephone number. Methods of generating client file records for both radius and polygon defined service areas through an automated computer process are included in the present invention. Another embodiment of the system provides real-time processing in situations where high call volumes and transaction processing speed are not a major issue. The real-time processing system is simple to update and requires minimal storage. A further embodiment of the system utilizes a spatial coordinate of an…
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.