UNIVERSAL MESSAGING SYSTEM PROVIDING INTEGRATED VOICE, DATA AND FAX MESSAGING SERVICES TO PC/WEB-BASED CLIENTS, INCLUDING A SESSION MANAGER FOR MAINTAINING A SESSION BETWEEN A MESSAGING PLATFORM AND THE WEB-BASED CLIENTS
US6404762B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 9, 1998 |
| Grant date | Jun 11, 2002 |
| Priority date | — |
| Expiry date | Jun 9, 2018 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/4509
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A Universal Messaging system provides e-mail, voice-mail and fax-mail services to subscribers that may utilize the Internet to access their messages. The system integrates an e-mail messaging system with a voice/fax messaging system on a messaging platform computer. E-mail messages are stored in an e-mail message store, and voice and/or fax messages are stored in a separate store controlled, e.g., by a Voice Mail Message Manager (VMMM). Subscribers can access messages from a personal computer via the Internet using a standard Web browser with an applet that present each subscriber with a “universal inbox” that displays all of that subscriber's voice, fax, and e-mail messages. A Web platform controls the Web browser interface to the messaging platform, accepting requests from the Web browser (such as a request to read an e-mail or listen to a voice mail) and passing prescribed types of information back to the Web browser. The Web platform interfaces with the messaging platform via a generic TCP/IP interface/router. A Session Manager application manages the Web browser's “session” with the messaging system. A CMC layer in the messaging platform provides the &#…
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.