System and method for call management with voice channel conservation
US6408177B1 · kind B1 · utility
124Cited by
13References
55Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Feb 9, 2000 |
| Grant date | Jun 18, 2002 |
| Priority date | — |
| Expiry date | Feb 9, 2020 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W76/10
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A system and method for providing a call management service subscriber with options for handling incoming calls, without using voice channel resources, is disclosed. When an incoming call is received by the call management system, caller information and menu options are provided to the subscriber in text form on a display, using a data channel, rather than in spoken form over a voice channel. This conserves air time and network resources while providing the subscriber with call handling options in a convenient and user-friendly form.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.