Call on-hold improvements
US6415020B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | May 13, 1999 |
| Grant date | Jul 2, 2002 |
| Priority date | — |
| Expiry date | May 13, 2019 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2201/38
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
In a communication system wherein a communication connection is established between a communication apparatus of a first subscriber and a communication apparatus of a second subscriber, a method of terminating the communication connection by a subscriber placed on hold comprises the steps of displaying to the on hold subscriber a prompt to leave a message; in response to selection of the prompt, recording the message left by the on hold subscriber; transmitting the message to the other subscriber; terminating the communication connection; and providing a visual indication to the other subscriber that the communication connection has been terminated by the on hold subscriber and that the on hold subscriber has sent a message. A method of signifying one of the subscriber's desire to return to a communication connection when the communication connection has been placed on hold is also provided.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.