Multiple platform voice processing system with optimized resource allocation
US6418201B1 · kind B1 · utility
17Cited by
9References
15Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Feb 22, 2000 |
| Grant date | Jul 9, 2002 |
| Priority date | — |
| Expiry date | Feb 22, 2020 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2201/40
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A call processing system is disclosed wherein plural platforms are populated with plural voice boards. Each board on the different platforms is populated with different resources, and resources may be allocated from any board and any platform to process calls. In a preferred implementation, a priority system is established so that co-located resources are preferred.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.