Computer-based system and method for mapping and conveying product location
US6442530B1 · kind B1 · utility
Assignee
Inventor
Key dates
| Filing date | Nov 19, 1998 |
| Grant date | Aug 27, 2002 |
| Priority date | — |
| Expiry date | Nov 19, 2018 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0639
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
In a system for conveying product location information to a retail customer, a retail customer enters a request for the location of a selected retail item into a retail self-service terminal, which is connected to an in-store computer system having product location information stored thereon. Interfaces are provided between the computer system and the retail self-service terminal, the interfaces having access to database tables having stored therein additional product location information. The interfaces further include underlying way-finding logic for plotting a path between the retail self-service terminal and the retail item. The directions to the selected retail item are provided as an output at the retail-self service terminal. This output can take the form of text, audio, and graphical images.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.