System and method that provides specialized processing of communications based on automatically generated identifiers

US6445783B1 · kind B1 · utility

Assignee

• AT&T CORP. · US

Inventors

• Carroll W. Creswell · Berkeley Heights, US
• Gary R. Dalton · Green Brook, US
• Salvatore Richard Lawrence DiRubbo · Hackettstown, US
• Daniel Furman · San Francisco, US
• Shelley B. Goldman · East Brunswick Township, US
• Barbara A. Hisiger · Bound Brook, US

Key dates

• Filing date: Jul 14, 1998
• Grant date: Sep 3, 2002
• Expiry date: Jul 14, 2018

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04M2242/22
• WIPO field: Telecommunications
• WIPO sector: Electrical engineering

Abstract

A system and method that provides specialized processing based on the source of the communication and/or type of communication being made. The system includes at least one user device connected to at least one network through a communications link. The network includes a specialized processor that has access to at least one database and which determine the source and/or type of communication being made. The database stores information necessary for identifying the appropriate processing for the type of communication. The specialized processor performs the appropriate specialized processing based on the source and/or type of communication and the information obtained from the database. The method according to the invention includes automatically determining the source and/or type of communication being made. Based on the determined source and/or type of communication, information indicating the specialized processing that is to be performed for that source and/or type of communication is retrieved from the database. Based on the information retrieved, specialized processing identified by the retrieved information is performed on the communication. In this manner, specialized process…