Method and system for remote diagnostics of a satellite receiver
US6445907B1 · kind B1 · utility
36Cited by
4References
27Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Apr 2, 1999 |
| Grant date | Sep 3, 2002 |
| Priority date | — |
| Expiry date | Apr 2, 2019 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04B7/18519
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method (120) and system (20) for reporting satellite receiver diagnostic information to a remote location is provided. A satellite receiver (24) includes an interface for receiving a service request for diagnostic information, a controller (69) for gathering the diagnostic information in response to the request, and a modem (66) for transferring the diagnostic information over a telephone network (32). This arrangement permits remote trouble-shooting by service technicians located at customer service centers.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.