System and method for providing visual indication of caller and telephony platform information on customer premises equipment
US6483898B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 11, 1998 |
| Grant date | Nov 19, 2002 |
| Priority date | — |
| Expiry date | Sep 11, 2018 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q2213/13377
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A system and method for receiving information regarding a telephony platform and for retrieving the object of the services provided by the telephony platform corresponding to the information received. The system includes a customer premises equipment having a display device and a plurality of function keys. The customer premises equipment is connected to the general switched telephone network and to a supplemental service network via a central office switch. A telephony platform is connected to the general switched telephone network for providing accessory services such as voice mail, electronic mail and facsimile services. When calls are made to the customer premises equipment, an event identifier is generated to identify the calling event. The event identifier may be attached to a message having caller identifier information. The event identifier is used if the user of the customer premises equipment does not answer and the caller is transferred to voice mail. If a voice mail message is left, an information indicator is attached to another caller identifier message that is maintained for display on the customer premises equipment to allow the user to determine which callers left …
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.