Automated creation of a diagnostic tool for the servicing of equipment from free form text dispatches
US6507831B1 · kind B1 · utility
3Cited by
3References
16Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Nov 16, 1999 |
| Grant date | Jan 14, 2003 |
| Priority date | — |
| Expiry date | Nov 16, 2019 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N5/022
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
The present invention is directed to a method for processing records to extract relevant, reusable diagnostic information and make the information available in a form capable of being used by field engineers to speed the diagnosis and repair or adjustment of equipment.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.