Automated access telephone system
US6553115B1 · kind B1 · utility
Assignee
Inventor
Key dates
| Filing date | Jun 30, 1997 |
| Grant date | Apr 22, 2003 |
| Priority date | — |
| Expiry date | Jun 30, 2017 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q3/72
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Computerized switching system provides a method of connecting a caller and a called party or target by a manual or automated dialer by informing a control station of a PIN or ID number and optionally the service type, and having the call routed based on preprogrammed numbers provided by the called party. The call is routed to a destination that may be based on many factors, including the hour of day, priority of call, service type, destination and origination of caller and other programmed commands. The called party has the ability to administer the routings and direct all call flows, including destination, scanning originator, time, etc. A dialer service pre-programmed with access and PIN numbers may be used to automate these procedures. A dialer may also be incorporated in a pager to permit automated access of pager messages.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.