Computer-based method and apparatus for controlling, monitoring, recording and reporting telephone access
US6560323B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Aug 1, 1997 |
| Grant date | May 6, 2003 |
| Priority date | — |
| Expiry date | Aug 1, 2017 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2201/40
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method and apparatus for managing institutional telephone activity utilizes a computer control unit to control a trunk management unit, which connects institutional telephones to outside telephone lines. The computer control unit contains a database for storing the calling privileges and restrictions of institutional users and for recording calling transactions made by the users. The computer control unit implements a prospective call screening feature whereby outside recipients of undesired calls from the institution may enter a code that directs the computer control unit to prohibit similar calls in the future.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.