Voice-recognition-based methods for establishing outbound communication through a unified messaging system including intelligent calendar interface
US6574599B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 31, 1999 |
| Grant date | Jun 3, 2003 |
| Priority date | — |
| Expiry date | Mar 31, 2019 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/4509
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method for permitting a user to create a plurality of outbound communication paths to a plurality of communication devices from a unified messaging system, the creating the plurality of the outbound communication paths being performed responsive to verbal input from a user through a telephone. The method includes receiving at the unified messaging system the verbal input from the user through the telephone. There is also included recognizing an action word from the verbal input which includes an action word and called party identity or contacting data. An calendar database for the callee, external to the caller's unified messaging system, is accessed via a network to determine whether a calendar entry therein temporally overlaps a time of the verbal command creating the end-to-end connection. The ascertained availability information may be provided to the caller for input whether to contact the callee. A conjunctive word with the identity or contacting data for a second callee may also be verbally input before the call table is finalized.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.