Patent · US Expired

Enhanced voice mail caller ID

US6590965B1 · kind B1 · utility

28Cited by
21References
19Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJul 31, 2001
Grant dateJul 8, 2003
Priority date
Expiry dateSep 6, 2021

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M2242/22
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

The telephone network is adapted to supply name and number information to a voice mail system with a forwarded call. The voice mail system stores the name and number type caller ID information in association with the subscriber's mailbox. The system may store this information even if the caller does not actually deposit a voice mail message. Later, while the subscriber reviews the mailbox contents, the system offers a verbal announcement of the name and number. A central office switching system may query a line identification database to obtain the name for a caller ID service to the customer premises, in which case, that switching system forwards the name and number to the voice mail system with the forwarded call. In an alternative embodiment, the voice mail system launches the query and receives the name in a response, through the interoffice signaling network.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.