Automatic capture and reporting of computer configuration data
US6601190B1 · kind B1 · utility
45Cited by
26References
8Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Oct 28, 1999 |
| Grant date | Jul 29, 2003 |
| Priority date | — |
| Expiry date | Oct 28, 2019 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/079
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method for servicing computers using diagnostics programs to capture and report comprehensive configuration information to customer service via email.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.