System and method for least cost routing and managing multiple gatekeepers on a packet switched network
US6606668B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 16, 1998 |
| Grant date | Aug 12, 2003 |
| Priority date | — |
| Expiry date | Sep 16, 2018 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q2213/13396
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method and system for managing a large network of switching end-points to route calls by time of day and day of week over a packet switched network (ATM or Voice over IP). The preferred management mechanisms determine circuit and location availability and include means for removal and replacement of circuits from network-wide service, even in a private, packet-switched network. In an automatic call distribution environment, the method is an economical and efficient process for facilitating a caller's ability to access users in workgroups wherein the users utilize either wired or wireless communications tools. Users are chosen via a rule-based selection process including access to a database of users, caller-screened information, and circuit and location availability.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.