Vehicle warranty and repair computer-networked system
US6609050B2 · kind B2 · utility
80Cited by
10References
22Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Jan 20, 2000 |
| Grant date | Aug 19, 2003 |
| Priority date | — |
| Expiry date | Feb 1, 2020 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/06398
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A computer-based warranty administration system provides vehicle-specific service. The system includes a dialog manager for collecting service information regarding a vehicle from a user. The system also has an artificial intelligence based reasoning module for analyzing the service information to determine a diagnosis. The system further includes a repair processing module for administering warranty-specific service based on the diagnosis and the service information.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.