Method and system for reporting a program failure
US6629267B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | May 15, 2000 |
| Grant date | Sep 30, 2003 |
| Priority date | — |
| Expiry date | May 15, 2020 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/0715
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Method and system for reporting program failures. The system extracts information about a failure in a program module, such as the location of the failure, and establishes communication with a repository, such as a server. The information about the failure may be used to search the repository to determine whether the particular bug that caused the failure has already been fixed. If so, then the system assists the user in downloading the fix (such as by pointing the user to a particular website for downloading a service release). If a particular failure has not been diagnosed and corrected, then additional relevant information from the user's computer may be uploaded to the repository to provide the developers of the program module enough information about the failure to diagnose the bug and fix it (in a service release or in a later version of the program module).
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.