System and method for implementing and accessing call forwarding services

US6631186B1 · kind B1 · utility

Assignee

• SBC Technology Resources Inc · US

Inventors

• Thomas Adams · Austin, US
• Xiaolian Bi · San Antonio, US
• Gordon Lynn Blumenschein · Woodridge, US
• Nancy Book · Naperville, US
• Rodney T Brand · Lisle, US
• Susanne Marie Crockett · Buffalo Grove, US
• Laura Culli · Austin, US
• Mary Louise Hardzinski · Palatine, US
• Michael Albert Machacek · Bulverde, US
• Thomas Joseph McBlain · Arlington Heights, US
• John Wesley Moss · Lake Zurich, US
• Stephen Mark Mueller · Austin, US
• Karen Jeanne Pelletier · Crystal Lake, US
• Richard E. Sabinson · San Antonio, US
• Paul Wilczynski · Cary, US
• Elizabeth Goldwyn Gibson · Austin, US

Key dates

• Filing date: Nov 21, 2000
• Grant date: Oct 7, 2003
• Expiry date: Nov 21, 2020

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04M2242/22
• WIPO field: Telecommunications
• WIPO sector: Electrical engineering

Abstract

A system and method include implementing and accessing a subscriber's telecommunications services, using a graphical user interface (GUI) via the Internet, and an interactive voice response (IVR) system via the public switched telecommunications network (PSTN). The system and method enable a subscriber to review, schedule and modify call forwarding information stored and implemented by a service control-point (SCP) through a common server from any dual tone multi-frequency (DTMF) telephone and IVR system via the PSTN or any GUI and Web client via the Internet. The subscriber is able to build and edit call forwarding data, such as a scheduler and priority and rejection screening lists, by the GUI via the Internet for subsequent implementation.