Strategic profiling
US6658391B1 · kind B1 · utility
Inventors
Key dates
| Filing date | Dec 30, 1999 |
| Grant date | Dec 2, 2003 |
| Priority date | — |
| Expiry date | Dec 30, 2019 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0203
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A method and apparatus for understanding and predicting customer behavior called the Strategic Profiler is disclosed. In the Strategic Profiler, multiple participants input data representing ideals, reality, and experiences. The data are collected and analyzed using a multiple factor personality model to determine key value drivers, with one value driver associated with each factor in the multiple factor personality model employed. The data are further analyzed to determine the participants' impression of how closely reality meets the ideal, based both on impressions and experience. In a preferred embodiment, the Strategic Profiler is available to multiple users simultaneously through the World Wide Web.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.