Selectively activated integrated real-time recording of telephone conversations with automated documentation of consent to call recording
US6665376B1 · kind B1 · utility
Assignee
Inventor
Key dates
| Filing date | Oct 23, 1998 |
| Grant date | Dec 16, 2003 |
| Priority date | — |
| Expiry date | Oct 23, 2018 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/258
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A system for controlling and monitoring the recording of telephone calls in institutions such as jails and correctional facilities, and for obtaining consent to such recording and monitoring. Calls are recorded automatically in response to the occurrence of specific triggering events, as pre-defined under software control by a system administrator. Triggering events may include, for example, use of a specific line, attempts to use particular features (such as three-way calling), attempts to dial particular telephone numbers, or use by a particular person. Consent to recording or monitoring is obtained from either the calling or called party, or both, in a language selected for such party. Evidence of which prompts were played to request consent, the language of such prompts, and whether consent was given is stored in a computer readable record. Recorded calls are digitized and stored in standard MS-DOS files on either a local computer system or a remote computer across a network. Stored digitized recordings may be selected for playback under software control by a system administrator. The system of the present invention allows control of recordings from within a conventional teleph…
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.