Call routing control using call routing scripts
US6665393B1 · kind B1 · utility
26Cited by
50References
41Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jun 16, 2000 |
| Grant date | Dec 16, 2003 |
| Priority date | — |
| Expiry date | Sep 12, 2021 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q2213/13107
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A technique for use in controlling the routing of a call in a communications system is provided. In one embodiment of the technique, a call routing script is generated. The script includes at least one call routing instruction of a predetermined type that refers to a variable whose value is stored externally to the script. The value of the variable is determined by the system when the system executes the script for use in determining a destination of the call.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.