Method and system for web based printer error information
US6666594B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Oct 19, 2001 |
| Grant date | Dec 23, 2003 |
| Priority date | — |
| Expiry date | Apr 16, 2022 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F3/1285
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Methods and apparatus for providing information on printer errors, in response to specific printer errors. In one embodiment, a printer contains an error detecting device and a memory. If printer errors are detected, error messages are generated. The user may view the error messages, each error message contains basic information on the type of error that occurred, and a “link” to obtain further information. By activating the link, the user can download information on that error from a remote computer over World Wide Web (Internet) or other network. Information on printer errors is maintained and updated in a memory of the remote computer. The system thus provides the most current information related to each printer error.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.