Patent · US Expired

System and method for pre-processing information used by an automated attendant

US6671670B2 · kind B2 · utility

31Cited by
7References
28Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJan 10, 2002
Grant dateDec 30, 2003
Priority date
Expiry dateAug 4, 2022

Classification

  • Technology area (CPC Y)Emerging Cross-Sectional Technologies
  • CPC primaryY10S707/99952
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

The invention concerns method and system for pre-processing entries in a directory listings. An automated attendant or automated directory listings assistant may use the pre-processed entries. A first directory listings including one or more fields may be received. The one or more fields may be populated with entries including one or more symbol strings. A second directory listings including one or more fields may be received. The one or more fields of the second directory listings may be populated with entries including one or symbol strings. Entries in the one or more fields of the first directory listings may be correlated with entries in the corresponding one or more fields of the second directory listings. Entries, in the one or more fields of the first directory listings, which do not correlate with entries in the corresponding one or more fields of the second directory listings may be identified. The identified entries may be processed using a rule set corresponding to the field in which the entry is located. Based on the rule set, a corresponding confidence level for the processed entries may be determined. The processed entries having the corresponding confidence level mee…

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.