Integrated customer management system and method using wireless barcode
US6679421B2 · kind B2 · utility
82Cited by
9References
5Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Oct 1, 2001 |
| Grant date | Jan 20, 2004 |
| Priority date | — |
| Expiry date | Mar 5, 2022 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0601
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A customer management system and method using an LCD barcode displayed on a mobile terminal. The present invention is simply and conveniently identifies customers using commodity barcodes being widely used and customer information barcodes on cellular phones, realizing effective marketing at minimum cost according to the purchase propensities or preferences of the customers for commodities and rapidly provides the customers with a variety of commodity information and a variety of benefits based on the results of their barcode use at any place, thereby effectively managing the customers integratedly.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.