Processing performance data describing a relationship between a provider and a client

US6687560B2 · kind B2 · utility

Assignee

• Electric Data Systems Corporation · US

Inventors

• Charles H. Kiser · Dallas, US
• Cheryl Clinton · Denton, US
• John Couchot · McKinney, US
• Anne Curtin · Richardson, US
• Joseph M. Donovan · San Diego, US
• Steven C. Dorfmeister · McKinney, US
• Brian Fish · McKinney, US
• Lisa Flores · Frisco, US
• William M. Gerton · Frisco, US
• James Hall · Plano, US
• Jaye Hicks · Frisco, US
• Sonya L. Hinds · Frisco, US
• Randall Mears · Plano, US
• Rodney B. Morris · Plano, US
• Deborah Peedin · Cary, US
• Kevin Richards · Allen, US
• Cynthia B. Sargeant · Frisco, US
• Michael W. Stuart · Plano, US
• Michael J. Veatch · Richardson, US
• Laura L. Wetzel · The Colony, US
• Gene Will · Plano, US

Key dates

• Filing date: Nov 13, 2001
• Grant date: Feb 3, 2004
• Expiry date: Feb 2, 2022

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q30/02
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Processing performance data includes receiving performance data comprising quantitative data gathered according to at least one metric. The quantitative data is evaluated according to the at least one metric to generate at least one quantitative data rating. Performance data comprising client data gathered from a client is received and evaluated to generate at least one client data rating. Performance data comprising provider data gathered from a provider is received and evaluated to generate at least one provider data rating. The at least one quantitative data rating, the at least one client data rating, and the at least one provider data rating are reported.